Need help? Email us at info@xlepius.com. We usually reply within a few working days.
Reminders aren't making a sound or showing up
Open iPhone Settings ▸ Notifications ▸ Pill Be There and turn on Allow Notifications, Sounds and Time Sensitive.
Check that the phone isn't on silent and that a Focus such as Do Not Disturb or Sleep isn't on.
Open the app once a day so it can keep reminders up to date.
Translation isn't working
Translation needs iOS 18 or later. The first time, tap Download Chinese translation and wait for the download to finish while connected to the internet.
How do I delete my information?
Delete a medicine inside the app, or delete the app to remove everything. We don't hold a copy.
Important: Pill Be There is a reminder tool, not medical advice. Always follow your prescription label and your doctor or pharmacist. In an emergency, call 111.
Partnerships
Interested in working with us? Email info@xlepius.com and put Pill Be There in the subject line.
需要帮助？请发邮件到 info@xlepius.com，我们一般会在几个工作日内回复。
提醒没有声音或没有出现
打开 iPhone 设置 ▸ 通知 ▸ 药不能停，打开 允许通知、声音 和 时效性通知。
检查手机有没有调成静音，有没有开着「勿扰模式」或「睡眠」等专注模式。
每天打开一次 App，让提醒保持最新。
翻译不能用
翻译需要 iOS 18 或以上版本。第一次使用时，请点 下载中文翻译，连着网络等下载完成。
怎么删除我的资料？
在 App 里删除某种药，或者直接删除 App 就会删除全部资料。我们没有保存任何副本。
重要提示： 「药不能停」是提醒工具，不提供医疗建议。请始终遵照处方标签以及医生或药剂师的指示。紧急情况请拨打 111。
商务合作
想要合作，请发邮件到 info@xlepius.com，邮件标题请注明 Pill Be There。